Business Guides

Improve your business skills with our ultimate learning guides, each split into four levels: introduction, basics, advanced and expert. Read the best articles and watch the most insightful videos from leading business experts.

Business Ethics

Business ethics is a complicated web of ideas which govern how business interact on both a personal and global scale. The concepts that outline business ethics are just as complex, but if we break down the concept into smaller chunks, the definition of what it is becomes clearer. The easiest way to go about this is to first look at ethics. Ethics are what tell societies how one should act in a certain situation. Why? Because it will help us achieved a particular objective and help us to take into consideration everything around us. Take, for example, being a child. Read more...

Customer Service

Good customer service is only achieved if the entire company follows certain principles, not just those related to customer service directly. It includes having to do certain things that create an atmosphere of selflessness, sacrifice and ambition in the workplace. The first thing to be noted whilst talking about good customer support is that it is not something that can be achieved in isolation to one department but it must be the basic foundation of the company as a whole. There are many reasons as to why this works so well. If the entire company is built on the concepts Read more...

Economics

We live in a world full of opportunities and possibilities. Most of us understand the basics of politics, business, and diplomacy, but economics is a topic that causes confusion. However, economics is vital for business success, and global development. The social science uses mathematics to make conclusions about how a business or country makes choices. When used correctly, economics can increase stability and helps people become more organized and efficient. The focus of economics is to look at how organizations produce and consume services or goods. There are many types of economics, depending on the scale of use. We’ll look Read more...

Entrepreneurship

You watch The Apprentice regularly and place Alan Sugar, Richard Branson and Donald Trump (before he became President) at the top of your heroes list. Hours are spent thinking of ingenious ways to make the Forbes 500 list, and you’re the type to take a chance on that direct-selling opportunity because it might change your life. If this sounds like you, then you’re an aspiring entrepreneur. Aspirations are great, but there comes the point when you wonder why you can’t make anything work. Guess what? Anyone can be a successful entrepreneur if they know what they’re doing. What’s Entrepreneurship All Read more...

Intrapreneurship

We’ve all heard of entrepreneurship, but intrapreneurship is one of those terms that brings about a lot of ambiguity. The basic definition of intrapreneurship is acting like an entrepreneur within a large company or organization. However, to understand intrapreneurship we need to explore the topic in depth. The Fundamentals of Intrapreneurship Business owners struggle to compete with other companies and often have to think of new and inventive ideas to stand out. Intrapreneurship encourages employees to think like business owners and develop ideas for their company. These ideas can result in a new product, service or even a sub-business of Read more...

Negotiating

Negotiating effectively is helpful for resolving situations in which two separate parties have conflicting wants and are willing to try and compromise with one another. The goal of negotiating is to find a common ground between the involved parties that’s acceptable to them all. It leaves both of them feeling like they’ve been able to benefit from the situation in a way. Nearly every day, businesses are negotiating with customers, suppliers, and other businesses. Many of the negotiations are so quick and subtle that the people involved may not even realize that they just completed a negotiation. Negotiating effectively is Read more...

Social Innovation

Millennials dominate business and e-commerce. The tech-savvy generation and changed the way offices operate and hold responsibility for our “always-on” culture. Millennials also have high expectations when it comes to the places they work and the products they purchase. One of the biggest influencers on Millennials is whether the company takes social responsibility. You know what social responsibility means, but what about social innovation? The complex topic induces conflicting opinions in the business world. However, some business and many entrepreneurs are using social innovation to improve their corporate image and increase profitability. What Exactly Is Social Innovation? To understand social Read more...